Upon purchase, simply send your scanned image(s) to: prairiehillspottery@gmail.com
Our graphics designer will make any necessary touch ups to be sure you get the quality you pay for. The transfer is 100% permanent and can be used for function or display. Current turn around is about 10 days from purchase to delivery.
FAQ’S What are the care instructions? All products are food safe. Please hand wash, as fine ceramic tends to crack in the dry heat cycle. Plates are not meant for baking. All transfers are permanent.
Can you print in color? To achieve our trademark vintage look, we only print in sepia tones on a crisp white plate.
Do you offer proofs? Unfortunately, because our final layout is not done digitally, but by hand, we do not. Our designers will layout the image(s) in the most complimentary layout for each individual purchase, which makes us confident that you will enjoy the surprise upon delivery. If you prefer a layout of vertical or horizontal, please let us know in the notes to seller and we will be sure to follow your directions.
How do I send my customization? Please send SCANNED images or DIGITAL files to prairiehillspottery@gmail.com We will confirm that it has been received and is compatible for transfer. Your local library or corner drug store will have access to a scanner if you need.
What is your turn around time and can I get a rush order? Our average turn around is about 10 days from purchase to shipment. Plates take at least 3 days to customize and create. We cannot guarantee delivery dates, as our plates are fragile and could get damaged in the firing process and need to be redone. We only offer express 1-3 day shipment via USPS.
