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  • FAQ'S

    Upon purchase of your plate through Etsy - please upload your images for customization here:
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    Scanned images work best, but photos can work as long as they are straight on with no dropped shadows or flash.  Taking the photo upright while the image is against the wall increases the quality.  
    ​There is a free “scanner app” on your phone that may be of help.

    We will follow up should the quality of your image NOT be compatible for transfer with a few options to troubleshoot or will refund order.  Please keep an eye on your email account for a follow up from us should we need to reach out for further images.  No news is good news from us and we will notify you upon shipment soon.

    Is your Etsy account under a maiden name? Please be sure it links to your account.

    Max file size: 20MB
    Max file size: 20MB
    Max file size: 20MB
    Max file size: 20MB
    Max file size: 20MB

    Please remind us of any additional or specific edits/layouts you need in the comments below: 

    Do you have a specific edit?
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